Our product failed ESD during precompliance.
Specifically, 4 LEDs got zapped, six times each (3 positive and 3 negative charges), during an 8kV air-discharge test, causing permanent damage to the LEDs only, some are on for brief random moments but then off again. They were positioned behind the 0.6mm glass part of the enclosure and near its border with the product's plastic part of the enclosure. The discharge travelled through the border's slit and moved up 3mm along the glass to reach the LED.
Could you please comment on the validity of the system level improvement suggestions below for protecting against ESD next time?
a. Removing the LEDs completely since they are the cause of the discharge. (I'd rather avoid this solution)
b. Position the LEDs as much towards the center of the glass as possible and far away from its border with the plastic enclosure where the slit is. There's not much space left but hopefully even a 0.5mm delta could prevent a discharge from occuring?
c. Expose the copper on the PCB around the holes where the screws have contact to hold the PCB in place against the plastic enclosure. Assign this copper area as "chassis ground" and connect to a single point through a ferrite bead to the PCB ground. The idea is to divert current towards the chassis ground whenever the tip of the ESD gun touches the outside of the plastic enclosure near the slits where the discharge happened last time. Currently the plastic enclosure is connected to nothing. According to this, solution c should work better with a metal enclosure or by using conductive plastics.
d. Remove a tiny bit of soldermask from the ground copper pour on the front layer of the PCB, near the LEDs where the discarge occurs, connect a resistor to that ground point and leave the other pad of the resistor exposed to act as a "lighting rod", as suggested in this second answer. I'd rather avoid this if you think b and c would work because I fear exposing the copper might attract the discharge more easily than when the ground pour is masked.
e. insert some form of ESD-proof, airtight sealant in- between the glass and the plastic, basically wherever there is currently a slit.
Any other suggestions? Thank you
EDIT
Thanks everyone for the elaborate answers. I have upvoted all but will accept Tim's as the answer, (I consider tobalt's answer a +1) because most of the changes I'll make will revolve around extending the ground plane as a first line of defense, by moving LEDs further from the edges, expanding the board and ground plane and reducing the clearance to the LEDs. Unfortuantely there's not much time for further prototyping otherwise feynaman's would have been an amazing fix, if only we knew about this earlier. Failed to consider ESD from the beginning... Lastly, I find part of Tim's answer to contradict jpa's answer, specifically point c. Tim suggests it may make things worse, whereas jpa suggests to make the change since we're redesigning anyway. Some confirmation about this would go a long way: Should I tie screws to gnd? To chassis gnd (which will be tied to ground)? Or leave as is?
Will provde update after re-testing.