The vendor is clueless.
Ignore their recommendations.
Binaural beats generate the beat in your mind. They use audible sounds that are close together in frequency (say, 1000 and 1005 Hz.) Your hearing generates the beat from the difference. Playing the 1000 and 1005 Hz will cause you to perceive a 5Hz "beat" that exists nowhere physically - it is literally all in your head.
It doesn't matter if the speaker, headphone, or audio system can convey a very low frequency signal because the low frequency isn't actually there. Only the normal audio frequencies need to be conveyed. Bluetooth should do just fine. Hifi systems may go down to 20Hz while others may cutout the low frequencies below 100Hz.
Bluetooth and other audio systems usually filter out low frequencies. Your ear can't hear them and the speakers can't effectively reproduce them, so they are filtered out. It saves bandwidth and power when you don't transfer sounds that no one can hear anyway.
Binaural beats are a thing.
Whether they have any influence on your meditation or whatever is an entirely different question that can't be answered here.